Contact Information
Londenstraat 138
9000 Gent
België
hello@birrd.com

Why this Privacy Policy?

Any person (hereinafter the “User”) who visits the websites provides certain personal data. This personal data is information that makes it possible to identify you as a natural person, whether or not this actually occurs. You are considered identifiable as soon as it is possible to create a direct or indirect link between one or more pieces of data and you as a person.

We use and process your personal data solely in accordance with privacy legislation, including the GDPR. By using our websites, the User implicitly grants consent to the possible processing activities of personal data as described in this document. We reserve the right to amend this policy. Any substantial change will be clearly communicated.

Who Processes the Personal Data?

Data Controller

The controller determines which personal data is collected, as well as the purpose and means of processing.

Processor(s)

The controller may engage processors who process personal data on behalf of and under the instruction of the controller. These processors are contractually obliged to respect the security and confidentiality of the data.

On What Legal Basis Is My Data Processed?

We process data based on:

the performance of a contract or pre-contractual steps;
legitimate interest to handle inquiries via contact forms;
your consent after accepting this privacy policy.

Which Personal Data Is Processed?

We only collect data that is relevant to our services, such as:

IP address
first and last name
email address
phone number
organization you represent

For What Purposes Do We Use Your Data?

We use your personal data to:

manage contractual relationships;
improve and personalize our services;
provide support and handle billing;
detect fraud or misuse.

We also collect statistical data via cookies to analyze website usage.

Who Receives Your Data?

Personal data is processed internally and is not shared with third parties without your explicit consent, unless required by law.

How Long Do We Retain Your Data?

Data is retained for as long as necessary to achieve the intended purpose. It is deleted as soon as it is no longer relevant or upon your valid request.

What Are Your Rights?

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to object
Right to data portability
Right to withdraw consent

How Can I Exercise My Rights?

Send a written request with proof of identity to:
Londenstraat 138, 9000 Gent, België
of per e-mail: hello@birrd.com

We will respond within 30 days.

Complaints

Not satisfied with how your data is being processed? You have the right to lodge a complaint with the Data Protection Authority:
https://www.gegevensbeschermingsautoriteit.be